HOW WE USE YOUR PRIVACY AND COOKIES
Information about your privacy, data, and cookie usage
Welcome to ETICKETSPRO. This Privacy & Cookie Policy explains how eticketspro Inc., its affiliates, agents, and representatives (collectively referred to as “eticketspro,” “we,” “us,” or “our”) collect, use, store, disclose, and protect your personal information when you access or use the eticketspro website, services, and related platforms (collectively, the “eticketspro Sites”).
By accessing or using eticketspro Sites, you agree to the terms of this Privacy & Cookie Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide, including but not limited to:
You agree that all information you provide is truthful, accurate, complete, and up to date.
b. Automatically Collected Information
When you use eticketspro Sites, we may automatically collect:
-
IP address
-
Browser type and device information
-
Pages visited and time spent on the site
-
Referring URLs
-
Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use collected information to:
-
Process ticket purchases and resales
-
Verify payments and prevent fraud
-
Communicate with you regarding transactions and services
-
Improve website functionality and user experience
-
Comply with legal and regulatory requirements
-
Enforce our Terms and Conditions
eticketspro is not responsible for any legal non-compliance resulting from inaccurate or false information provided by users.
3. VERIFICATION & ACCOUNT RESTRICTIONS
If we are unable to:
-
Verify the information you provided
-
Authenticate tickets or documents
-
Receive payment authorization
we reserve the right to cancel tickets, suspend accounts, or restrict access to eticketspro services, without liability.
4. USER CONTENT & PUBLIC INFORMATION
Any content you submit or post on eticketspro Sites (including reviews, comments, listings, or messages) is considered non-confidential and non-proprietary.
By submitting content, you grant eticketspro the right to:
-
Use, display, reproduce, and distribute such content
-
Allow third parties to access or use such content
Do not post personal contact information publicly, including:
-
Home address
-
Phone number
-
Email address
-
Personal identifiers
Posting such information is done at your own risk, and eticketspro assumes no liability for misuse by third parties.
(Note: Limited contact information may be displayed for licensed ticket resellers as required for resale transactions.)
5. COOKIES & TRACKING TECHNOLOGIES
eticketspro uses cookies and similar technologies to:
-
Enable essential website functionality
-
Remember user preferences
-
Analyze site traffic and performance
-
Enhance user experience
a. Types of Cookies We Use
-
Essential Cookies – Required for site operation
-
Performance Cookies – Help us understand site usage
-
Functional Cookies – Remember preferences
-
Analytics Cookies – Improve services and marketing
You may control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
6. THIRD-PARTY DISCLOSURES
We may share your information with:
-
Payment processors
-
Event organizers and venues
-
Licensed ticket resellers
-
Legal or regulatory authorities when required by law
eticketspro is not responsible for how third parties use information disclosed in accordance with this policy.
7. DATA SECURITY & BACKUPS
We take reasonable measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
eticketspro is not liable for data loss, system failures, or unauthorized access.
Users are strongly encouraged to maintain their own backups of submitted information.
8. CHILDREN’S PRIVACY
eticketspro Sites are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. Any unauthorized collection may result in account termination.
9. POLICY UPDATES
eticketspro reserves the right to modify this Privacy & Cookie Policy at any time. Updates take effect immediately upon posting. Continued use of the site constitutes acceptance of the revised policy.